Are my payments secure?

Yes. All payments are securely processed via PayPal.

How is client confidentiality respected?

All reports require only a client number. Client names are not used.

How long will it take to receive my activation code?

After successful purchase, the activation code should be received within minutes. Be sure to check your spam folder and add to your address book to ensure future messages are received.

What format is used for the report?

Reports are delivered as a Microsoft Word file with a .docx extension.

Can I access my reports online?

No. You will receive a printable report(s) via email each time the ClinicalQ Report Writer is used. We recommend creating a folder on your computer in which to save your client report(s).

How do I know which data points are required for the report?

On the data entry screen, you can place your cursor over each field to see a reminder of which statistic it represents. You can also download a Data Input Key.

What frequency ranges are used for the ClinicalQ Assessment?

Here are the ranges used:
Delta 1.5–2.5 Hz
Theta 3–7 Hz
Low Alpha 8–9 Hz
High Alpha 11–12 Hz
Alpha 8–12 Hz
SMR 13–15 Hz
Beta 16–25 Hz
High Beta-Gamma 28–40 Hz

These ranges are included on our Data Input Key document.